1. Introduction

jidabyte Pty Ltd (ABN: 34 667 552 552 and its affiliated entities ("jidabyte", "we", "us", or "our") respect your privacy and are committed to safeguarding your personal information. This privacy policy explains how we collect, use, disclose, and store your personal data in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR), where applicable. By interacting with jidabyte, you consent to the practices described in this privacy policy.

2. Personal Information We Collect

We collect personal information from you directly and from third parties. This may include but is not limited to:

• Name, contact details (email, phone number, address)

• Business-related information such as company name, job title, and business activities

• Transaction history with jidabyte (e.g., purchases, payments, product/service usage)

• Information collected via our website through cookies, analytics, and other tracking technologies

We do not collect sensitive information such as racial or ethnic origin, health data, political beliefs, or religious affiliations, unless necessary and with explicit consent.

3. How We Collect Your Personal Information

We collect personal information through:

• Direct interactions (e.g., communications via email, phone, forms)

• Usage of our website or services

• Third parties, including business partners, vendors, and service providers

• Legal authorities (e.g., law enforcement or regulators)

4. Use of Your Personal Information

We use your personal information for the following purposes:

• To provide products and services to you

• To communicate with you regarding our products, services, or changes to our terms

• To improve our products, services, and customer support

• To manage billing and financial transactions

• To comply with legal obligations and cooperate with authorities

5. Data Processing by Third Parties

In some cases, we share your personal information with third-party service providers, such as hosting, payment processing, and email marketing platforms, for the purpose of processing and improving our services. These third parties are required to adhere to strict data protection standards in line with jidabyte’s policy and applicable laws.

We may transfer your data internationally to third parties outside of Australia in accordance with the provisions of the Privacy Act and GDPR (if applicable). We ensure that any third-party processors implement adequate safeguards to protect your data.

6. Consent Mechanisms

By providing us with your personal information, you consent to the collection, use, and disclosure of your data as outlined in this privacy policy. You have the right to withdraw your consent at any time by contacting us using the details provided in Section 9. Withdrawal of consent may affect your ability to receive certain services.

7. Data Security and Retention

We take reasonable steps to protect your personal data from unauthorized access, loss, misuse, or disclosure through physical, technical, and organizational measures. Your personal information will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Data Breaches

In the event of a data breach involving your personal information, we will notify you as soon as possible in accordance with the relevant legislation, including the Privacy Act (Cth) and GDPR. We will take immediate action to assess, mitigate, and rectify any breaches to minimize the impact on your privacy.

9. Your Rights Regarding Personal Information

You have the following rights concerning your personal data:

• The right to access your personal data held by jidabyte

• The right to request correction of inaccurate or incomplete personal information

• The right to request deletion of your personal data (subject to certain exceptions)

• The right to object to the processing of your personal data for marketing purposes or based on legitimate interests

• The right to data portability, where applicable, under GDPR

• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

10. Automated Decisions

jidabyte does not engage in automated decision-making that significantly affects you. However, we may use automated systems to improve the efficiency of our operations, such as personalized recommendations or fraud detection systems, which do not have a legal or similarly significant effect on you.

11. Cookies

12. Deletion and Retention of Data

jidabyte retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, as permitted by law, or as required by applicable regulations. Once the purpose is achieved, or the retention period expires, we will delete your personal data in accordance with our data retention policy.

13. Direct Marketing

We may send you marketing communications based on your consent or where we have a legitimate interest in doing so. You can opt out of receiving marketing materials at any time by:

• Following the "unsubscribe" link in our email communications

• Contacting us directly using the details provided below

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. In the event of any material or significant changes, we will provide more prominent notice, including through an update on our website.

15. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:

Email: info@jidabyte.com